Privacy Policy

1. Introduction

Moonwalk (“we,” “us,” or “our”) operates moonwalkreviews.com and provides trust management software for medical spas and health providers. This Privacy Policy explains how we collect, use, and protect information when you use our services.

2. Information We Collect

Account information: name, email address, business name, phone number, billing information.

Usage data: how you use the platform, features accessed, invite activity.

Communications: support tickets, demo requests, email correspondence.

Automatically collected: IP address, browser type, pages visited, time spent.

3. How We Use Your Information

To provide and improve the Moonwalk platform; to send product updates, billing notifications, and support communications; to analyze usage and improve our services; and to comply with legal obligations. We do not sell your personal information to third parties.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for database infrastructure and implement role-level security controls. We retain account data for the duration of your subscription and for up to 90 days after cancellation.

5. Third-Party Services

We use the following third-party services to operate our platform: Stripe (payments), Resend (email delivery), Twilio (SMS delivery), Vercel (hosting), Supabase (database). Each provider maintains their own privacy practices.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@moonwalkreviews.com. We will respond within 30 days.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this policy from time to time. We will notify subscribers of material changes via email.

9. Contact

Moonwalk · info@moonwalkreviews.com · 508-603-6517